It is our pleasure to serve you and hope that you find your new strap(s) to bring many years of enjoyment.
We will accept straps from our normal stock that have not been either worn OR mounted on the watch for an exchange or store credit (minus the shipping charge, if any) within 10 days of customer’s receipt of goods.
If a strap has a defect we will replace the strap or give a store credit towards another model.
***Please note: Custom orders and straps purchased on a sales discount promotion CANNOT be returned or exchanged as these sales are final.
All orders are shipped from our offices in Texas. The address for any return is:
100 Commons Road
Dripping Springs, TX 78620
***Please note that all of these numbers ring in our offices in Texas.
U.S. Toll-Free 800.340.7411
U.K. Toll-Free 020 7193 2344
Australia Toll-Free (02) 8005 0121
Hong Kong Toll-Free 852 8121 4271