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Covid-19 and Return Policy

It is our pleasure to serve you and hope that you find your new strap(s) to bring many years of enjoyment.

We will accept straps from our normal stock that have not been worn OR mounted in any way for exchange or store credit (minus the shipping charge) within 3 days of customer’s receipt of goods. If at any time, a strap is returned due to a defect in workmanship, we will replace it free of charge.

*** Straps returned without an RMA or that have been mounted will be charged a 25% restocking fee plus the shipping costs.

***Please note: Custom orders  CANNOT be returned or exchanged as these sales are final.

We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to you.

Your satisfaction is our number one priority.  Please let us know how we are doing and how we can improve.

 All orders are shipped from our offices in Texas:

Time Connection
100 Commons Road
Suite 7410
Dripping Springs, TX 78620


***Please note that all of these numbers ring in our offices in Texas.

U.S. Toll-Free   800.340.7411
U.K. Toll-Free  020 7193 2344
Australia Toll-Free   (02) 8005 0121
Hong Kong Toll-Free   852 8121 4271

Fax:  Coming soon